How Ordering Works

5 Simple Steps

Order Custom Flags In 5 Simple Steps

It is very simple to order from us. We take all the headaches away from you from start to finished. We manufacture fast and professionally to get the order made and quickly sent out with no fuss.

Ordering Steps:

  • First request a quote online or by phone.
  • Once the quote is accepted, we email you a proof.
  • Next you will need to approve your flag proof.
  • We then email you an invoice.
  • When your order is made we will ship it and send you a tracking number.

We do accept Purchase Orders from Governments and Schools etc. Distributors can order with a PO after a credit check.

What payment ways do you offer?

VISA, MasterCard, Amex and PayPal by phone or online through our secure online payment invoice.

Checks and Money Orders
Checks and money orders are to be made out to: THE FLAG MAKERS LLC

TT, Wire Transfer
Our bank details will be given out when the time comes.



What is your refund policy?

We offer a 14 days money back guarantee on stocked flags, starting from when the flags leave our factory once this period is over we except no responsibility to the flag or flags.

We offer no refunds on custom made flags please be sure you are happy with your quote and design before you make payment.

Please make sure you have read the invoice and approved the proof as this is how your flag will be made. If something does not look correct, please indicate the error before you pay. There will be no refund or remake if you have not checked the invoice or proofed the order correctly.** By paying this invoice you agree to our terms

How long will it take for my order to be delivered?

This depends on the size of the order for small orders 1-100 flags about 7-10 days and orders over this amount we will advise you in your quote. We do offer a rush service and a quote will be given when requested.

Import Duty and Taxes

Each country has their own import and duty taxes, they all have different thresholds if your order is over the threshold you may incur import and duty taxes and this is to be paid by the customer.

Shipping and Delivery

We ship worldwide and usually handle all shipping for our customers but customers sometimes like to use their own freight company for small and larger orders which is fine we have no problem with this. When we ship we prefer to use DHL for small orders which takes 2-3 days on a standard service. Other options are available. Read more about our Shipping and Delivery.